Last Updated: March 15, 2026
1. Introduction
This Privacy Policy explains how Citadelle Defence and Security Consultancy (“Citadelle”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal data obtained through our website citadelle.sg, our services, and our operational activities.
Citadelle operates in the defence, security, intelligence, and risk-management sectors. As such, we handle certain categories of personal and sensitive information in compliance with the Personal Data Protection Act 2012 and other applicable laws.
By using our website or engaging with our services, you consent to the collection, use, and disclosure of your personal data as described in this policy.
2. Information We Collect
We may collect personal data through our website, during business operations, or through contractual engagements.
2.1 Information You Provide
This includes information submitted through contact forms, applications, or operational engagements, such as:
- Full name
- Email address
- Phone number
- Company or organization name
- Job application details
- Vendor or contractor application details
- Identification documents (e.g., passport or national ID where required)
- Security clearance information
- Payment and billing information
- Other information necessary for defence, security, or operational services
2.2 Operational and Security Data
Due to the nature of our services, Citadelle may collect additional operational or security-related information including:
- Personnel background information
- Security verification records
- Incident or intelligence reports
- Surveillance or investigative data where permitted by law
- Information necessary for security consulting or risk management services
Such data is collected only where legally permissible and operationally required.
2.3 Automatically Collected Information
When you visit citadelle.sg, we may collect certain technical information such as:
- Device and browser information
- Website usage data
- Cookies and similar tracking technologies
This information helps us maintain security, improve website performance, and analyse service usage.
3. How We Use Personal Data
Citadelle may use collected information for the following purposes:
- Responding to enquiries submitted via our website
- Processing job applications and recruitment activities
- Evaluating vendor or contractor applications
- Providing defence, security, intelligence, and consulting services
- Conducting due diligence, security screening, and compliance checks
- Managing contracts, billing, and financial transactions
- Improving our website and digital services
- Ensuring operational security and risk management
- Complying with legal and regulatory obligations
4. Disclosure of Personal Data
Citadelle may disclose personal data to the following parties when necessary:
Government and Regulatory Authorities
Information may be disclosed to government agencies, defence authorities, or regulators where required by law, contract, or national security obligations.
Security and Operational Partners
We may share relevant information with trusted partners including:
- Defence contractors
- Security service providers
- Intelligence or risk-analysis partners
- Operational subcontractors
Technology and Cloud Service Providers
Data may be processed or stored using secure infrastructure provided by third-party vendors such as:
- Cloud hosting providers
- Data processing platforms
- Analytics services
All such providers are required to maintain appropriate confidentiality and security standards.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Understand website usage patterns
- Enhance user experience
- Support analytics and security monitoring
You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
6. Protection of Personal Data
Citadelle implements reasonable administrative, physical, and technical safeguards to protect personal data against unauthorized access, disclosure, or misuse.
Security measures may include:
- Access control systems
- Encryption technologies
- Secure cloud infrastructure
- Personnel vetting procedures
- Operational security protocols
Due to the nature of defence and security operations, additional protective measures may be applied where necessary.
7. Data Retention
Personal data will be retained only for as long as necessary to:
- Fulfil the purposes for which it was collected
- Comply with legal, contractual, or regulatory obligations
- Maintain security and operational records where required
When personal data is no longer required, it will be securely deleted or anonymized.
8. International Data Transfers
In the course of providing services, personal data may be transferred or stored outside Singapore where operational or technological requirements exist.
When such transfers occur, Citadelle will take reasonable steps to ensure that the receiving parties provide a standard of protection comparable to that required under the Personal Data Protection Act 2012.
9. Your Rights
Subject to applicable laws, individuals may have the right to:
- Request access to personal data held by Citadelle
- Request correction of inaccurate or incomplete information
- Withdraw consent for certain uses of personal data
Requests may be submitted using the contact information below.
10. Third-Party Websites
Our website may contain links to external websites operated by third parties. Citadelle is not responsible for the privacy practices or content of such websites.
Users should review the privacy policies of those external sites separately.
11. Changes to This Privacy Policy
Citadelle may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The updated version will be published on citadelle.sg with the revised date.
12. Contact Us
For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:
Citadelle Defence and Security Consultancy
50 GAMBAS CRESCENT, #01-05, PROXIMA@GAMBAS, SINGAPORE 757022
Email: [email protected]